Shipping & Returns


We ship F.O.B. from our warehouse location in Rochester Hills, MI 48309 and via UPS. All shipping charges will be prepaid and added to the invoice. Orders placed after 12:00pm Eastern Standard Time are subject to ship the next business day. Our office hours are 8:30am to 5pm Monday through Friday. Note: UPS does not ship/move packages on Saturday or Sunday.


Items must be returned within 30 days of receipt. Please call, fax or email our customer service department for shipping instructions prior to return. Any unused product can be returned for credit on your card. Shipping charges should be prepaid unless otherwise arranged in advance. No COD's accepted. All merchandise must be carefully packed and will be subject to charge if not in saleable condition.

The following transit map shows approximate shipping times via UPS Ground which is our least expensive shipping option. If you need material expedited, contact a local distributor or select a shipping option that meets your needs.

1808 Star-Batt
Rochester Hills, MI 48309

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